When placing your order with Buenrostro, you accept the following terms and conditions:

 

WHEN CHARGES APPLY

Checkout currency is in US Dollars. Your credit card or Paypal account will be charged for the order total on the date and time you place your order. This means the funds will be deducted immediately if you pay using Paypal or an authorization will be placed on your credit card which can take approx 2-3 business days to show up as a approved charge on your credit card statement.

 

ORDER PROCESSING

Because of spikes in orders, it may take 5  business days (not including weekends or holidays) for your order to be shipped out. This means it may take

 

ORDER POLICY

Items in cart are not reserved.

Damaged goods, shortages, and discrepancies must be reported within 30 days of receipt of your order.

Buenrostro is not responsible for lost or stolen orders.

Any charges for returned orders due to customer error (incorrect address, refused/undeliverable orders, etc…) will be the responsibility of the customer.

Exchanges of brand new unused items that are in their original pristine packaging can be made for other products. The customer is responsible for paying the difference in price including shipping charges to return items for exchange. Please include your order ID, phone number and shipping address if different from the original order.

 

DOMESTIC ORDERS TERMS AND CONDITIONS

 

All discrepancies must be reported within 30 days of receipt of your order.

Charges for reshipping returned orders (incorrect address provided, refused/undeliverable orders, etc.) are the responsibility of the customer.

Domestic orders can take 5 business days to process and make take up to 8-10 business days to reach you depending on location.